Shipping policy
Shipping Policy – Kalican
Thank you for shopping with Kalican. Below is our shipping policy outlining how we process and deliver your orders.
1. Shipping Locations
We currently ship to the following countries:
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United States
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United Kingdom
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Canada
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Australia
2. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Please note:
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Orders are not processed or shipped on weekends or public holidays.
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During high-demand periods, processing times may be slightly delayed.
3. Shipping Time
As we operate using a dropshipping model, delivery times may vary depending on your location and supplier.
Estimated delivery times:
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USA: 7–15 business days
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UK: 7–15 business days
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Canada: 10–18 business days
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Australia: 10–18 business days
Please understand that these are estimated delivery times and delays may occur due to customs, weather, or other unforeseen factors.
4. Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping promotions from time to time.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.
6. Customs, Duties & Taxes
Kalican is not responsible for any customs fees, duties, or taxes applied to your order.
These charges are the responsibility of the customer.
7. Incorrect Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Delayed or Lost Packages
If your order is significantly delayed or appears lost, please contact us at our support email.
We will work with the shipping provider to resolve the issue.
9. Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: support@kalican.com
Thank you for choosing Kalican!